Emergency Plan



A Community Emergency is any event that severely disrupts the routine existence of the Village or where life is endangered. Examples are: prolonged power failure, failure of the water supply, severe flooding, chemical spillage, unusually heavy snow, traffic accident and aircraft accident. A response is likely to involve more than one element of the emergency services and may include District or County Council resources as well as those of utility providers (water and electricity). The Parish Council believes the emergencies most likely in Steeple Aston are heavy snow and power cuts.


The aim of the Community Emergency Plan is to enable the Village to provide effective, immediate support to those involved in an emergency, including any who have been injured or displaced, and to assist the Emergency Services on arrival.


Each member of the Parish Council holds a copy of the Community Emergency Plan and will initiate whatever action is required when contacted.

The plan is deliberately simple and designed to provide a template for :

  1. Reporting an emergency.
  2. Identifying places of refuge for those displaced from their homes in the short term (hours) and how to open them. (Referred to by the Emergency Services a Survivor Reception Centres: in the case of Steeple Aston, the Village Hall or the Red Lion Pub).
  3. Locating vulnerable residents.
  4. Identifying those who can help in an emergency.
  5. Identifying the source of equipment that may be of use.
  6. Useful contact numbers.


Before phoning 999 (or texting 18000) it is important that you understand what has happened and that you are able to describe the incident with reasonable accuracy. If necessary write down the essentials before you speak.

When you phone 999 the emergency operator will take you through a list of options and will ask you to provide the following information before alerting the emergency services. Be prepared to provide:

  1. Your name and address.
  2. When the incident happened.
  3. What happened.
  4. Where it happened.
  5. Who is affected including most importantly, an estimate of numbers injured.
  6. Provide your telephone number as a point of contact.


  1. Phone a member of the Parish Council (contact numbers are on the website and on notice boards).
  2. Summon a neighbour.
  3. Remain by your phone.

Depending on the nature of the emergency, a member of the Parish Council or designated key holder will open the Village Hall as a first step, before attending the scene to assist as necessary and await the arrival of the Emergency Services, which should occur within a maximum of 30 minutes of reporting.

Preparing for Emergencies

Oxfordshire County Council’s Emergency Planning Unit has issued several very useful information brochures to help us all be better equipped to deal with emergencies such as heavy snow or prolonged power cuts.  These are explained here with links to each one.

Are you ready?

The aim of this booklet is to give clear practical advice to help everyone, their families, their businesses and communities to prepare for and respond to an emergency. Much of the information is common sense, but it has saved lives in the past.

To download the booklet, please click here.

Utility Failure Priority Services

This brochure is a guide to extra care priority services by utility companies. Anyone in receipt of a state pension, or who is disabled, or who has a child under the age of five may benefit from joining the utility priority care registers.

Anyone who relies on one or more or the following will also be eligible to join: home dialysis, oxygen concentrator, artificial ventilator, stair lift or adjustable bed.

Once you are registered for the free priority service your local supplier will do all they can to prevent your supply from going off. If you are cut off they will make sure your service returns as a matter of urgency. In the meantime extra assistance may include hot drinks and food, charging points, generators, bottled water delivery or temporary heating and cooking appliances.

To download the brochure, which includes information on how to register, please click here.

As the biggest power supplier in this area, SSE have their own brochure with information on how to register for their Priority Services. To go to their website, please click here.

Snow Guide

This is a simple guide with practical advice on the best way to clear snow to improve the safety of the area. The brochure also explains the legal situation regarding clearing snow for neighbours. There has never been a case where anyone has been sued for clearing snow from pavements. However occupiers of properties have a responsibility to ensure their paths are safe for visitors and everyone is encouraged to do that little bit more.

To download the guide, please click here.

Lions Message in a Bottle

This is a simple but effective way to keep all emergency medical and contact details where they can be found easily and quickly by the responding services – in the fridge.

There are many people in the village who take regular medication who have these clever bottles already, but anyone who has small children in the house is also encouraged to have one. Emergency Services are responding to calls more and more, where either the adult, before collapsing, or a child has dialed 999. Once on the scene they are unable to get vital information that could have been kept in the bottle in the fridge.

For more information, please click here.

Safe and Well Visit

If you would like Oxfordshire Fire and Rescue Service to visit your home to advise on how to reduce risks in your home please click here to fill in a request form.

Preparing to Evacuate

Hopefully nobody will need to leave their home, but here is a practical guide to what to consider should the need arise.

To download the guide, please click here.

If you would like a hard copy of any of these brochures or a Lions message in a bottle, please contact Parish Councillor Charlotte Bartlett on charlottebartlett.steepleaston@gmail.com